Privacy policy

Our privacy policy

Privacy policy

We optimize your experience with the use of cookies

Our Privacy Policy

In our privacy policy, you can read how we protect and use the information you share with us. We take great care to ensure that your data is protected, so when we ask for your information for identification purposes, you can be sure that your information will only be used in accordance with this data policy. We will occasionally update our privacy policy on this page, so you should check back here from time to time.

Protection of your information

We care deeply about protecting our visitors’ and customers’ data – at the same time, we want to give you the best experience when you visit our website or sign up for our newsletter, so we need your information. The information we collect is, for example, your name and contact information, e-mail address, postcode and address, as well as other information that is relevant for competitions, reservations and the like.

Data we process about you

Processing of your personal data takes place in order to provide you with a better service and ensure the quality of the products and services that we offer you.

Data may be collected and processed by us in connection with the following contact with us:

  • Use of our website.
  • Inquiries to us per e-mail, phone or per ordinary letter.
  • Bookings completed in our booking system.
  • Competitions, events and the like.
  • Sign up for our newsletter.

Data that may be collected and processed include:

  • Contact information e.g. name, address, phone number, email.
  • Consent to marketing, newsletters or competitions.
  • Personal data, including contact information, in emails to our employees.
  • User behavior in connection with use of the website that is collected via cookies.

The purpose of processing your personal data

The collection and processing of your personal data will be based on specific stated purposes or other legitimate business purposes.

Your personal data will only be processed based on the stated purposes. Only data that is necessary to fulfill these purposes will be relevant and our processing will therefore be limited to such personal data. We make a concrete assessment of whether it is possible to limit the amount of data.

Deletion of unnecessary personal data

We store your information until the purpose is no longer present, and we have assessed the need for the following storage periods:

  • Inquiries per mail to employees and customer service: deleted when the purpose of the storage is not present, which is a concrete assessment in each individual mail.
  • Competitions, events and the like: As long as there is a purpose for the storage. For competitions it will typically be until the winner is announced, and for events until it has been completed.
  • Bookings: As long as there is a purpose for the storage.
  • Newsletters and marketing material: If you have given consent to newsletters or other marketing material, the information is stored until you unsubscribe from the newsletter or receive marketing material.

Consent

Before we carry out the processing, we obtain your consent or base the processing on another legal basis. We inform you about the basis and purpose of the collection and processing of your personal data, including possibly via reference to this privacy policy, where below you can find the basis for a number of different treatments.

Your consent is voluntary and can be withdrawn at any time by contacting us. However, you should be aware that we will not be able to process your information further, unless we are legally or contractually obliged to do so.

Other bases than consent for our processing of your information

There may be other situations where your data is processed where express consent has not been given. This can be in these situations:

  • Acceptance of this privacy policy via pop-up on the page in question.
  • Inquiries by email, phone or regular letter. Your inquiry is on your own initiative.
  • Buy in one of our restaurants. Any collection of information in connection with purchases via payment card or other electronic means of payment takes place with simultaneous anonymisation.

The protection itself

The processing of your personal data takes place according to internally adopted rules. The rules contain instructions and measures with the aim of protecting your personal data. We will always process your personal data in a way that prevents personal data from being destroyed, lost, changed, published without authorization, and against unauthorized access or knowledge of your personal data.

We have established procedures for awarding of access rights to those of our employees who process sensitive data and data that reveal information about personal interests and habits. We control their actual access through logging and monitoring. To avoid data loss, we regularly back up our data sets. We also protect the confidentiality and authenticity of your data using encryption.

In the event of a security breach that results in a high risk to you of discrimination, ID theft financial loss, loss of reputation or other significant disadvantage, we will notify you of a security breach as soon as possible.

Disclosure of personal data
We may entrust your personal data to the following categories of recipients:

  • External IT suppliers
  • Our partners in the form of suppliers and sub-suppliers of goods and services, e.g. transport and delivery, to you on our behalf.
  • Providers of cookie services for the website.
  • Accountants, lawyers and other advisers.

Mailchimp

If you sign up for our newsletter, we will send your name and email to Mailchimp, from where we send our newsletters. If you wish to unsubscribe from the newsletter, you can either use the unsubscribe link in the latest newsletter you have received from us, or you can send an e-mail to: navn@domæne.dk .

All information is protected and sent via SSL encryption.

Your rights

According to the data protection regulation, you have a number of rights in relation to our processing of information about you.

If you want to make use of your rights and are a customer, please contact us. You have the right to gain insight into the information we process about you, as well as a range of additional information. You have the right to have incorrect information about yourself corrected, and in special cases you have the right to have information about you deleted before the time of our general general deletion occurs. In addition, you have the right to have your personal data restricted, as well as in certain cases the right to receive your personal data in a structured, commonly used and machine-readable format.

Cookie Policy

This website is operated and owned by:
Nordisk Spisehus A/S
MP Bruuns Gade 31
8000 Aarhus C
CVR: 33 78 56 31

Mail: info@nordiskspisehus.dk
Tel. +45 86 17 70 99

When you use Nordisk Spisehus’ website, www.nordiskspisehus.dk, you accept the use of cookies.

What is a cookie?

Cookies are used on almost all websites and are in many cases necessary for the website to work. Cookies are small data files that are sent to your computer, tablet, smartphone or other device when you visit our website. Among other things, cookies allow us to recognize a device, but not who is using it. A cookie is a passive file that neither spreads viruses nor collects information from your device.

The website’s use of cookies

Cookies are necessary for the website to function. Cookies also help us to get an overview of your visit to the website, so that we can continuously optimize and target the website to your needs and interests. Cookies remember, for example, what you have put in a possible shopping basket, whether you have previously visited the website, whether you are logged in and which language and currency you would like to be displayed on the website. We also use cookies to target our ads to you on other websites. Overall, cookies are thus used as part of our service to display content that is as relevant as possible to you.

Some of the cookies we use are only stored as long as your browser is open (session cookies). Other cookies are stored on your device for a longer period of time (persistent cookies). These are used, among other things, to remember your user settings and choices when you use the website, or to target advertising. Some cookies are placed by parties other than Nordisk Spisehus (so-called 3rd parties).

We therefore use cookies to be able to provide you with a good service and great user experience on our site.

Cookie types on the website

Strictly necessary cookies
This type of cookie helps to enable basic functions such as page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Statistics cookies
These cookies help us to optimize the user experience on our website. Among other things, they collect information about which pages are most often visited and whether visitors receive error messages from the website. This is done through the web analysis tool Google Analytics, which collects anonymized statistics.

Targeted cookies
This type of cookie ensures that you can share and like the content on our website. At the same time, they are used to target campaigns and advertisements so that they are relevant to you. They also reduce the number of times you are shown an advertisement and help measure the effectiveness of advertising campaigns.

How to reject or delete your cookies

If you wish to avoid the use of cookies, you must change your browser settings. However, you should be aware that if you block the use of cookies, you will not get the full benefit of our website, e.g. you cannot log in.

Below you can see how to set the use of cookies, depending on your browser:
Internet Explorer
Mozilla Firefox
Google Chrome
Opera
Safari (iOS)
Safari (Mac)
Flash Cookies
Android Telephones
Windows Phone

Questions and complaints guide

If you have questions about our cookies or wish to complain about them, you are welcome to contact us at info@nordiskspisehus.dk.